GD Preparation
While selection tools and techniques like
tests, interviews etc. provide good data about an individual, they fall short
in providing real life data of how an individual would be performing in a real
life situation especially a group situation. Team work being an integral part
of the BPO work profile, it is important to ascertain group and inter-personal
qualities of an individual. Group discussion is a useful tool to ascertain
these qualities and many organizations use GDs as a selection tool along with
Personal Interviews, aptitude tests etc. A GD is an activity where
*Groups of 8-10 candidates are formed into a
leaderless group, and are given a specific situation to analyse and discuss
within a given time limit, which may vary between twenty minutes and forty-five
minutes, or
*They may be given a case study and asked to
come out with a solution for a problem
*They may be given a topic and are asked to
discuss the same
1. Preparing for a Group Discussion:
While GD reflects the inherent qualities of an individual, appearing for it
unprepared may not augur well for you. These tips would help you prepare for
GDs:
Reading: This is the first and the most
crucial step in preparation. This is a never ending process and the more you
read, the better you are in your thoughts. While you may read anything to
everything, you must ensure that you are in good touch with current affairs,
the debates and hot topics of discussion and also with the latest in the IT and
ITES industry. Chances are the topics would be around these. Read both for the
thoughts as well as for data. Also read multiple view points on the same topic
and then create your point of view with rationale. Also create answers for
counter arguments for your point of view. The electronic media also will be of
good use here.
Mocks: Create an informal GD group and meet
regularly to discuss and exchange feedback. This is the best way to prepare. This
would give you a good idea about your thoughts and how well can you convince.
Remember, it is important that you are able to express your thoughts well. The
better you perform in these mocks the better would be you chances to perform on
the final day. Also try to interact and participate in other GD groups. This
will develop in you a skill to discuss with unknown people as well.
2. During the Group Discussion:
What do the panelists assess:Some of the
qualities assessed in a GD are:
Leadership Skills – Ability to take
leadership roles and be able to lead, inspire and carry the team along to help
them achieve the group’s objectives.
Communication Skills – Candidates will be
assessed in terms of clarity of thought, expression and aptness of language.
One key aspect is listening. It indicates a willingness to accommodate others
views.
Interpersonal Skills – People skills are an
important aspect of any job. They are reflected in the ability to interact with
other members of the group in a brief situation. Emotional maturity and balance
promotes good interpersonal relationships. The person has to be more people
centric and less self-centered.
Persuasive Skills – The ability to analyze
and persuade others to see the problem from multiple perspectives.
GD is a test of your ability to think, your
analytical capabilities and your ability to make your point in a team-based
environment.
These are some of the sub-skills that also
get assessed with the skills mentioned above:
- Clarity of thought
- Group working skills (especially during a group task of case study
discussion)
- Conflict handling
- Listening and probing skill
- Knowledge about the subject and individual point of view
- Ability to create a consensus
- Openess and flexibility towards new ideas
- Data based approach to decision making
While, it is not possible to reflect all
these qualities in a short time, you would do well if you are able to show a
couple or more qualities and avoid giving negative evidence on others.
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