Sample Resume 31

                         

AREAS OF EXPERTISE    

Supervising  

Ability to motivate people              

Strategic planning

Commercial Awareness     

                 

Equal Opportunities         

                 

Health & Safety Legislation           

                 

Risk assessment    

PROFESSIONAL              

                 

Institute of Leadership  and Management (ILM) 

Level 2 Certificate in  

Team Leading  

                 

PERSONAL SKILLS         

High performance             

Delegating 

Decision making  

                 

Organising  

                 

PERSONAL DETAILS

             

Wendy Harris  

34 Anywhere Road           

Coventry                

CV6 7RF                

T: 02476 888 5544           

M: 0887 222 9999            

DOB: 12/09/1985

Driving license:  Yes

Nationality: British

Wendy Harris

             

Team Leader     

PERSONAL SUMMARY

A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing excellent management skills and having the ability to work with the minimum of supervision whilst leading a team of twelve or more. Having a proven ability to lead by example, consistently hit targets, improve best practices and organise time efficiently.  

Now looking forward to a making a significant contribution as a team leader with a company that offers a genuine opportunity for progression.

WORK EXPERIENCE

Financial Advisory Company – Coventry  

TEAM LEADER         June 2008 - Present

Ensuring that staff are motivated, monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Producing accurate reports on team performance for senior managers.

Duties: 

  Preparing daily workloads for staff & co-ordinating the daily allocation of work.

  Motivating the team to achieve high standards and KPI targets. 

  Handling new client enquiries and acting as the face of the business.

  Dealing with and resolving problems and issues which arise.

  Working with the sales and marketing team to drive sales forward. 

  Mentoring and training up junior and new staff. 

  Monitoring & reporting on standards & performance targets.

  Arranging & chairing weekly team meetings, focussing on targets & achievements.

  Implementing new initiatives.

  Involved in the recruitment of new staff. 

  Praise team members and creates a positive working environment. 

  Ensuring all administrative and IT records are entered and updated correctly.   Providing prompt and accurate information on individual performance.

KEY SKILLS AND COMPETENCIES  

  Proven ability to manage through others.

  Strong decision making and problem solving skills.

  Able to motivate and lead others in a team environment.

  Excellent communication skills, both written and verbal.

  An ability to build rapport and trust quickly with work colleagues.

  Able to prioritise tasks and workloads in order of importance.    Track record of delivering results with deadlines.

ACADEMIC QUALIFICATIONS 

Chartered Management Institute (CMI) - Level 2 Introductory Certificate in

Team Leading Nuneaton North College     2005 - 2008   

A levels:              Maths (A) English (B) Technology (B) Science (C)

Coventry Central College     2003 - 2005

REFERENCES – Available on request.