SAMPLE & FORMAT OF A RESUME
Tan Kumar Ali
Address & Contacts Personal Details
Block 225 Ang Mo Kio
Ave 1 Age:
19
#08-468 DOB:
1 March 1982
Tel: 453-6511 Marital
Status: Single
HP: 9-651-2123 Driving
Licence: class 3
CAREER OBJECTIVE
EDUCATION
Jul 1998 to Jun 2001
Jan 1994 to Dec 1997
WORK EXPERIENCE
May 2000 to Jun 2000
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To pursue a career in Business & Commerce
with focus on Sales & Marketing with special emphasis on client &
customer services & needs assessment.
Nanyang Polytechnic
Diploma in Marketing with Merit
Obtained A’s in 5 out of
10 Marketing modules.
Awarded a Book Prize for Marketing Management in
2nd Year.
GCE “O” level (Science Stream)
Obtained a Distinction in
E Maths and Credits in English Language, Mother Tongue, Chemistry, Physics,
Add Maths and Geography
Sales Assistant,
Assigned to the Stationery dept – assisted in
merchandising, stock taking & housekeeping
Achievements: was commended and given a testimonial for good
work performance and positive attitude.
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May 1999 – Jun 1999
Nov 1998 – Dec 1998
WEB-CENTRIC SKILL
OVERSEAS
INDUSTRIAL PLACEMENT PROGRAM (OIPP)
Jan 20001
– Mar 2001
TEACHING
1999
- 2000
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Administrative Assistant,
Pico Art Int’l Pte Ltd
Assisted in general administrative work in
Marketing dept.
Achievements: helped the marketing dept to create a marketing library
and database to store marketing related materials.
Sales Assistant,
Assigned to the Toy dept – assisted in
merchandising, stock taking & housekeeping
Achievements: received very good customer feedback in helping
customers locate their items through special orders.
·
IT Competency – proficient in MS Word,
PowerPoint, Excel and SPSS
·
Web-centric Competency – able to design web page
using FrontPage and Microsoft Composer
·
IT Research Competency - proficient in the use of
Internet and on-line retrieval systems for information research
·
Attached overseas for 12 weeks under NYP’s
Overseas Industrial Placement Program (OIPP) – attached to Nippon Travel,
·
Assisted as a Guide Assistant and itinerary
planning as part of my project work there
·
Attached to Teaching Enterprise Project (TEP) for
one semester in 2nd year of diploma – attached to the various
Business Centres within campus such as Marketing Services Centre (MSC), Tour
& Travel Centre (TTC), and Business Process Outsourcing Services (BPOS)
·
Involved in a client’s market research for SMRT
and business process mapping for a local insurance company.
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COURSE
PROJECTS (SBD, IB & SPECIAL PROJECT)
CUSTOMER
RELATIONSHIP MANAGEMENT (CRM)
CORE
CURRICULA ACTIVITIES
1999 – 2001
1994 - 1997
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Successfully completed and presented group
projects for modules such as :
·
Small Business Development (SBD)
Project Title: “Setting up a
One-Stop Computer Shop in Suntec”
·
International Business II (IBII)
Project
Title : “E-commerce: Marketing in a borderless world in the service
industry”
·
*Special Project
Project Title: “Customer Relationship
Management in Ken Air”
(Course projects are available for viewing)
*This is offered to selected better performing
students only.
Successfully completed Customer Relationship
Management module which included 10 hours of practical sessions in the CRM
Call Centre Laboratory.
Editor -
Secretary - Nanyang Polytechnic Students’ Union
Participated in inter-diploma debate (1999) –
preliminary and semi-final
Assisted in NYP Open House (1998 & 1999)
Patrol Leader - Girl Guides
Member of school volleyball team – represented
school in National competition – clinched 2nd prize in 1996
Class Monitor – 1996 & 1997
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INTERPERSONAL
SKILLS
LANGUAGE PROFICIENCY
INTERESTS
REFERENCES
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·
Learned the importance of tact in Sales Assistant
job. Commended by Sales Supervisor for
diplomacy with customers and staff.
·
Learned the importance of team player when
working on projects with various teams.
·
Learned real life working experience during
overseas attachment and TEP
·
Learned to question, listen and present during
class tutorial and discussion.
·
Learned Japanese as a foreign language during 2nd
year.
English and Mandarin (Spoken & Written)
Japanese (Beginner)
Developed a strong interest in health and
physical fitness while studying in the Polytechnic. Enjoy swimming and trekking.
Mrs Evelyn Tan
Lecturer
Nanyang
Polytechnic
Tel : 550-1111
Mr David Lee
Sales Supervisor
Tel : 565-4332
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